| The Business Institute
was established in 1991 to meet the growing needs of our region’s
businesses. Since then, the Business Institute has coordinated
over 10,000 classes
and trained thousands of employees.
Small, family-owned business benefits from Management Training
During
a five-week period earlier this spring, business members from Galena
and the surrounding area attended various stages of a Management
Seminar series presented by Highland’s Business Institute
through the Galena Area Chamber of Commerce.
According to one student, Elsa Einert of the family-operated Country
Cast Products, the program greatly improved her ability to communicate,
delegate and relate to employees and customers in her job as office
manager.
| “I
felt that each session in the series provided me with
improved customer and employee relation skills. So often
we think others should see only our point of view, because
of this series I have been better able to collaborate
with others and convey each person’s point of view
in the course of a conversation. It feels as if our whole
company enrolled in the series.” |
The
Business Institute
is ready to help your business, just as it helped the supervisors
at Country Cast Products. We offer a complete line of programs focused
on the needs of the business community. Contact us to learn how
Highland Community College can help you and your employees be more
competitive in today’s changing business world just as it
helped the owners of County Care Products.
Testimony from a Jo Daviess Business CEO
Several
months ago our company interviewed external and internal candidates
for a management position within the plant. After the interview
process, each candidate was given a list of strengths and areas
of improvement. One of the internal candidates who was not
awarded the management position needed to improve computer skills
particularly spreadsheets. The individual enrolled in the
Business Institute Excel spreadsheet classes offered at the Highland
Community College facility in Elizabeth. Since then a select
position has been developed and another interview process of internal
candidates has been completed. The same individual who successfully
completed the Excel spreadsheet classes was selected for the position.
The training received at the HCC facility in Elizabeth was a definite
factor in the selection process. Classes being offered in
proximity to our company and at times that are convenient for individuals
who have full time jobs are critical to the success of individual
employees and the company as a whole.
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