Joan has an associate's degree from HCC, a B.S. in Education from UW-Whitewater, a M.S. in Education from Walden University, and master's certificate in Workplace e-learning & Performance Support from Boise State. She is a board-certified teacher and a member of Sloan Consortium for online learning. Miller assists instructors with creating multi-media projects, facilitating Moodle, and staying current on instructional technology.